Abstract
Can communities communicate the risks attached to water crises in pandemic contexts? We analyze the strategies adhered to the socio-digital activism of the Valparaíso region in three periods of social change; The social revolt of 2019; the start of the Covid 19 pandemic in 2020 and the constituent campaigns of 2021; to account for the use of digital territories. Through an exploratory descriptive analysis with a qualitative approach, from the perspective of those oppressed by the dispossession of water. With the objectives of Identifying, categorizing and characterizing, we identified 20 digital media in charge of 10 organizations that evolve in the delivery of information from diffusionism, a vertical strategy that does not allow interaction with content, which evolved to Interoperability, interconnection of complex communication systems and transmedia narrative that promotes the use of different platforms and formats for the delivery of information to accommodate the contexts of each territory deprived of its assets. The strategies serve as a means to channel risk communication and adhere to care, crises and the search for consensus among stakeholders. Through a critical analysis of the discourse, we note that these organizations that give voice to the communities managed to influence public opinion and manage risks from public policies by promoting constitutional change and social political participation of citizens.